Menu

Shipping Policy

Shipping Policy

At Renownmart, we are committed to providing fast and reliable shipping services to ensure your order arrives safely and on time. Please review our shipping policy below for important information about shipping times, costs, and other details.

1. Shipping Methods

We offer a variety of shipping methods to meet your needs, including standard shipping, expedited shipping, and express delivery (where available). The available options will be presented to you during checkout based on your shipping address.

2. Shipping Costs

Shipping costs are calculated based on the weight, size of the products, and the delivery location. You will be able to view the exact shipping cost before completing your purchase at checkout.

We offer **free shipping** on orders over ₹500 (for domestic orders) to selected locations. Please check the checkout page for applicable terms and conditions for free shipping offers.

3. Shipping Timeframes

Once your order is confirmed, we will process and ship your items as quickly as possible. Shipping times vary based on your location and the shipping method selected:

Domestic Shipping (Within India)

  • Standard Shipping: 2-4 business days

International Shipping

  • Standard Shipping: 4-5 business days

Please note that processing times may vary based on product availability, and delivery times may be affected by factors like weather, holidays, and other unforeseen circumstances.

4. Order Processing

Orders are processed Monday through Friday, excluding public holidays. Orders placed after 6:00 PM or during weekends will be processed on the next business day. You will receive a shipping confirmation email once your order has been shipped, including a tracking number (if available).

5. International Shipping

Currently, we offer international shipping to select countries. Shipping fees for international orders vary depending on the destination and weight of the order. The applicable shipping cost will be displayed during checkout.

Customers are responsible for any customs duties, taxes, or import fees that may apply to their orders upon arrival in the destination country. Please check with your local customs office for more information.

6. Shipping Restrictions

Some products may be subject to shipping restrictions, especially for international orders. For example, certain food items or perishable goods may only be shipped to specific regions or countries.

If an item in your order is restricted for shipping, we will notify you and offer you an alternative or a refund.

7. Damaged or Lost Shipments

While we take great care to ensure that your items are packaged securely, there may be occasions when your order is damaged during transit or lost. If you receive a damaged or defective product, please contact us immediately at info@renownmart and we will assist you in resolving the issue.

If your order does not arrive within the estimated time, please reach out to us, and we will investigate the issue and help track your shipment.

8. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (if applicable) and a link to track your order’s progress. Please use the tracking number to monitor your shipment’s status online. If you encounter any issues with tracking, feel free to contact us for assistance.

9. Contact Us

If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact us:

Renown Mart

Email: info@renownmart.com

Address: E-20 First Floor Sector-3 Noida UP, India